Welcome to Nepal

Welcome to Nepal

Thursday, 9 November 2006

Missing parcel

Garmin Etrex

Typical.  So much for paying out for next day delivery.  Checking the ANC website to see how my order was progressing, I noticed it had not arrived in Lincoln.  This was slightly suspicious, but I left it for a few hours to see if the order information was updated.  Unfortunately not.  I telephoned ANC first thing in the afternoon to find out the problem.  It transpired the package had been mislaid and therefore I needed to report this to the distributor (why they couldn't do this I don't know).

I therefore contacted Global Positioning Satellites to let them know my GPS unit had been mislaid.  The Customer Services team then contacted ANC Middlesbrough to confirm my story.  I am now expecting a call from a Line Manager at Global Positioning Satellites to advise me how they intend to remedy this loss.  Just in case of any dispute, I have sent an email as a record of our telephone calls. 

We shall see what happens next.

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